Position OverviewThe Compliance Services Intern will be responsible of delivering tax compliance services to Managed Services clients. As a trusted resource and extension of our client's tax compliance environment, this role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution. Individuals in this position are self-motivated with strong client service and organization skills as well as a high level of accuracy.Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Job Responsibilities· Interact directly with Sovos clients on a regular basis as part of service delivery and issue resolution· Support Compliance Services Representatives with reconciliation, research, and other tasks as directed· Assist in identifying and resolving issues as directed by the Compliance Services Representative, Supervisor, or Manager· Identify process improvements and offer suggestions to build internal efficiencies and reduce risk and participate in internal process improvement projects· Ensures internal policies and procedures are adhered to based on established guidelines· Perform other duties and special projects as assignedOrganizational Alignment· Reports to Compliance Services SupervisorQualifications·Advanced students of Business Administration, Accounting, Finance or similar.. Students from UNSTA, UTN, UNT.· Basic computer software knowledge; strong Microsoft Excel skills. Fluent in English - Verbal and written.· Ability to learn quickly and become an expert on our software and services· Nice to have customer service skills with an emphasis on listening and documenting client needs· Effective communication skills (verbal and written) to both technical and non- technical audiences· Detail oriented and ability to work independently in a fast-paced environment· Previous client support / service experience preferred· Essential Job Functionso Interact effectively with teammates, colleagues and customerso Comprehend and communicate complex conceptso Concentrate, analyze and resolve complex problemso Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirementsEnvironmental Job Requirements and Working Conditions· Primary office location – Tucuman, Argentina· Utilize technology (e.g., phone systems, computer hardware and software applications) to fulfill work requirementsCompany BackgroundSovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction control compliance, tax reporting and more. The company supports more than 8,000 customers, including half of the Fortune 500, operating in over 70 countries. Its SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout North America, Latin America and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.
