Operations Coordinator

Essential Job FunctionsDeals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.Prepares documents necessary to complete export, import and customs clearance processTrack and trace cargo as necessary to insure proper movement and delivery.Proper and correct billing and cost information populated in TMF for accurate invoicing and job costingCommunicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight.KPI adherence – DNI / LNR / Cost accuracy / ROTPEnsure compliance in line with company and industry policies.Other duties as assigned. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical requirements Talking, hearing and using hands to operate a computer keyboard, mouse and other computer componentsSitting for extended periods of timeWalking within the warehouse and inspecting freightVision abilities required by this job include close vision and the ability to adjust focus Other skills/abilities Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.Must have strong verbal and written communication skillsThe ability to work in a fast-paced environment.Strong organizational skills are required, due to the high volume and demands of the position.Strong knowledge of Microsoft word and excel EDUCATION AND EXPERIENCE Relevant industry experience required, strong operational and industry knowledge