At American Express we provide a service ofexcellence, our customers are our most valuable asset and our teams are the keyto achieving this great goal. For over 160 years we continue to grow,proactively responding to the needs and expectations of our customers.
Why American Express?
There’s a difference between having ajob and making a difference.
American Express has been making adifference in people’s lives for over 160 years,
backing them in moments big and small,granting access, tools, and resources to take
on their biggest challenges and reapthe greatest rewards.
We’ve also made a difference in thelives of our people, providing a culture of learning
and collaboration, and helping themwith what they need to succeed and thrive. We
have their backs as they grow theirskills, conquer new challenges, or even take time to
spend with their family or community.And when they’re ready to take on a new career
path, we’re right there with them,giving them the guidance and momentum into the
best future they envision.
Because we believe that the best wayto back our customers is to back our people.
We seek creative and innovative people, whoare willing to join us in the challenges of the business and are committed toproviding superior service. In this opportunity the company is looking for an Automatedand Targeted Testing Analyst to perform in the Global Services Group businessunit of American Express.
GSG is the global servicing organizationwithin American Express whose objective is to support the growth of the companythrough the delivery of superior service for our consumer, small business, commercialand merchant customers around the world.
Governance is the organization within GSGresponsible for ensuring Compliance adherence across all processes.
ATT team leverages Data Analytics andAmerican Express process knowledge to develop the strategy necessary to driveconsistent adherence to policy and processes that will result in improvedcustomer satisfaction, cost efficiencies and sound execution.
Specifically, this role will be responsibleof applying Data Analytics to contribute to the creation of new automatedcontrols.
The powerful backing of AmericanExpress.
Don’t make a difference without it.
Don’tlive life without it.
Qualifications
Required:
- Strong and demonstratedAnalytical capability a must.
- Advance knowledge of Excel andexperience in analysing and handling significant amounts of data is mandatory.
- Knowledge of programmingalgorithms, and Data analytics tools is a strong plus.
- Excellent interpersonal, verbaland written communication skills. High initiative and energy level.
- Ability to handle multipletasks concurrently, and to work independently and prioritize own work.
- Ability to collaborate, influence, and formstrong working teams across geographic borders.
- Strong knowledge acrossmultiple GSG processes and systems for the back office a strong plus.
ReqID: 19014071
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jul 30, 2019, 2:10:00 PM
