Capital Federal, Buenos Aires
About AbbVie
AbbVie (NYSE:ABBV) is a global, research-driven biopharmaceutical company committed to developing innovative advanced therapies for some of the world’s most complex and critical conditions. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to markedly improve treatments across four primary therapeutic areas: immunology, oncology, virology and neuroscience. In more than 75 countries, AbbVie employees are working every day to advance health solutions for people around the world. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook or LinkedIn.
Facial Aesthetics Clinical Specialist
JOB SUMMARY:
To provide educational support to customers to ensure they are competent and confident in the appropriate and effective use of Allergan’s aesthetics portfolio.
KEY DUTIES & RESPONSIBILITIES
Understand the educational needs of the customer as they relate to Allergan’s Facial Aesthetics portfolio and provide support and encouragement to apply educational knowledge to practical in-clinic situations.
Deliver clinical facilitation content, as developed by the Allergan Medical Institute (AMI) team, to customers at conferences, clinical workshops and training meetings.
Formulate clinical development plans for the target accounts to be communicated and reviewed with the AMI Lead and BUD.
Work with AMI-Lead to determine clinical needs of customers and provide clinical facilitation accordingly.
Work with Sales Force during in house training events to develop their expertise in how to coach customers in patient consultation skills.
Encourage the appropriate and effective use of Allergan products by customers.
Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers.
Attendance at industry conferences & Allergan Medical Institute meetings to engage with customers, develop and upskill yourself.
Quality & Compliance
Support Allergan’s Quality Management System and internal auditing processes.
Ensure commitment to regulatory compliance by attending training and adhering to Allergan’s policies and procedures.
General
Adhere to Allergan’s internal codes of conduct and compliance processes.
Other ad hoc duties such as administrative duties, as requested.
JOB REQUIREMENTS
Education and Experience
Physician;
It is recommendable to have knowledge in Dermatology, Plastic Surgery or Medical Aesthetics, have at least 2 years of clinical experience with injectables or commercial experience.
Essential Skills and Abilities
Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships.
Provide expert advice to colleagues within the organization based on knowledge gained from professional experience or training.
Ability to create tailored, value-added solutions/advice to meet customer needs.
Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions and demonstrating commitment to the team.
Ensure you keep up with developments in your area of expertise, particularly facial anatomy.
Seek diverse learning opportunities and perspectives, quickly apply new knowledge and skills and use work challenges as opportunities to try new learning and innovative solutions.
Intermediate skills in Microsoft Word, Excel, Powerpoint and Outlook
Advanced English, both oral and written is required
Approximately 90% of time will be spent in the field
Ability to travel – approximately 50% of time will include travel
Personal Attributes
Effective Communication Approach - Collaborates with others on work tasks and presents information to others.
Receptivity to Feedback – Welcomes and takes action on feedback, displays humility, and accepts constructive criticism.
Navigating Ambiguity – Positively and proactively reacts to and manages ambiguous or unclear situations.
Learning Orientation – Is curious. Seeks out new ways to do things and new approaches to issues.
Asserting Control – Seeks to take charge and to influence others.
COMPETENCIES
Applied Learning – Assimilating and applying new job-related information in a timely manner.
Building Trusting Relationships – Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
Compelling Communication - Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.
Influencing – Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical, functional and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
Qualifications
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
