10+ years design/implementation/consulting experience with distributed applications10+ years of experience in infrastructure architecture, database architecture, applications, and networking7+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing rolesProven experience with software development life cycle (SDLC) and agile/iterative methodologies required, commensurate modern certifications AWS, Agile, Scrum, SAFe, etc.Highly technical and analytical, possessing 10 or more years of IT implementation experienceDeep hands-on experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experienceExperience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.)BS level technical degree required; Computer Science or Math background preferred; MS degree desiredExtended travel to customer locations may be required to sell and deliver professional services as neededExposure to building and operating distributed applications via microservice-based architecturesExposure to building and using continuous integration and continuous deployment/delivery pipelinesExposure to container-based or serverless-type deploymentsScripting and/or coding skillsAbility to communicate fluently in English and Spanish, in technical and business settings (verbal and written).
The Customer Delivery Architect (CDA) is a new growth role within the Professional Services umbrella, and is principally oriented around a qualify-deliver-manage model. The CDA is responsible for partnering with a Professional Services leaders to dive deep into a customer’s business challenge, to collaboratively propose and pre-qualify a particular set of outcomes that would result from a formal Professional Services engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.This is not a pure consultant role, nor is it a pure selling role. It is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with cross-industry business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.ROLE AND RESPONSIBILITIESAs a key member of the Account and Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services on the AWS platformEducate customers on the value proposition of AWSParticipate in deep architectural discussions and design exercises to create world-class solutions built on AWS while ensuring solutions are designed for successful deployment in the cloudAuthor or otherwise contribute to AWS customer-facing publications such as white papers and proof of conceptsIn partnership with the ProServe leadership and account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS in conjunction with Professional Services engagementsBuild deep relationships with senior technical individuals within customers to enable them to be cloud advocatesCapture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services community
This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.
Experience architecting/operating solutions built on AWSPresentation skills with a high degree of comfort speaking with Executives, IT Management, developers and business leadersAbility to understand and articulate business impact of technical decisionsManaging executive Customer relationships and key business stakeholders.Delivering IT Strategy & Consulting servicesEnterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets.Enterprise IT management frameworks (e.g. ITIL v3 processes).Broad Enterprise systems experience including SAP, Oracle, MSFT and custom Java/.NET applications.Designing, building, and operating global IT infrastructures.A proven track record of managing and delivering large-scale enterprise IT projects.Demonstrated ability to adapt to new technologies and learn quicklyExperience migrating or transforming legacy customer solutions to the cloudHands-on programming skills in any of the following languages: Node.js, Python, Ruby, Java, Go, .NETStrong scripting skills in any of the following languages, Python, Bash, Powershell, Ruby, PerlStrong practical application development experience on Linux and/or Windows-based systemsHands-on familiarity with CloudFormation and/or TerraformExperience building and testing software with continuous integration tools, e.g. JenkinsExperience with continuous delivery or deployment frameworksExperience in leading teams through the conversion of large monolithic applications into decoupled microservice-based applicationsExperience building highly available, fault tolerant distributed applicationsStrong track record of implementing AWS services in a variety of distributed computing environmentsIntegration of AWS cloud services with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc.Working knowledge of software development tools and methodologiesStrong verbal and written communication skillsCustomer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigationDemonstrated ability to think strategically about business, product, and technical challengesExperience architecting/operating solutions built on AWSKnowledge of at least one of the follow core compute platforms (EC2, ECS/EKS, Lambda)
