Customer Experience Manager M/F/D

Your challenge on board You are passionate about sales and marketing challenges and enjoy working with people? You want to grow and establish a new product and a new lifestyle brand for active wheelchair users in Spain? You love to build up relationships with customers through multiple channels including digital? You like to work in dynamic environments, independently but with great and passionate support from our team in Germany? Always new challenges and projects are exciting to you? Then we are searching exactly you for the newly created position:

- Together with the Marketing and Sales team in Germany you
establish our new product SMOOV one in Spain within the target group improving users lives!

- You are the voice of the user detecting user pains and gains and building the bridge to the company Alber in Germany reporting
directly to the Director of Sales in Germany.

- You are the face to the customer for SMOOV in Spain establishing a great customer and brand experience.

- You craft touchpoints for best user experience such as local SMOOV events in Spain.

- You are the SMOOV community builder in Spain.

- You organise the SMOOV social media channels in Spain creating content together with influencers out of the target group –
based on our global brand and social media strategy.

- You establish a direct sales approach within the active wheelchair target group.

Note: You will be hired in Spain within a Spanish sister company.
Your potential

- You have successfully completed your economics degree.

- You are characterized by your entrepreneurial way of thinking
and acting.

- You act self-responsibly, opportunity-oriented, dynamic and take the initiative.

- You enjoy working with people.

- You have the ability to work cross-functional and as part of a team.

- Your mother tongue is Spanish and you speak very good English and/or German.

- Willingness to travel within Spain (company car provided) and
sometimes international.