Customer Service Representative

Requirements:Must be fluent in English including a high-level of proficiency, comprehension, oral and written skills in the English language
At least one year of customer service experience
Time Management; Ability to multi-task including answering multiple phone lines, prioritize emails, and instant messages
Experience with Amazon Seller Central, MS Office Suite, and Google Sheets
Clear and professional communication skills, ability to maintain composure, and positivity
Problem-solving skills
Reliable internet and computer accessResponsibilities:Are you an experienced customer service representative? Do you take pride in communicating and building relationships with customers? If you answered yes, this may be the position for you! Smash Commerce is seeking an articulate, friendly, and professional individuals to work directly with our customers to mitigate customer issues and bring successful resolution to those issues. You are responsible for ensuring an outstanding customer experience on all product platforms and engaging with customers through different communication channels including email, chat, and phone. The best part: this position is remote!

Smash Commerce is one of the leaders in eCommerce world. We're a team of 15+ people living and working remotely in different countries. We're working hard to build a diverse and collaborative team that can solve hard problems and build products we can be proud of. Our brands are trusted by millions of people across the US, UK, Germany, France and Italy. Over the course of 5 years, we?ve challenged convention, led innovation, and helped shape culture.

Salario: A convenir