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Customer Service Representative

Customer Service Representative
Empresa:

Mbrvc


Detalles de la oferta

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Mercedes-Benz of Rockville Centre became Long Island's first Mercedes-Benz dealer in 1957. Our experienced staff is dedicated to providing clients with the best experience imaginable. If you are looking for an opportunity to work for a fast growing, family owned dealership,Mercedes-Benz of Rockville Centreis for you! Mercedes-Benz of Rockville Centre is always looking for a qualified individuals to join our sales and service teams to help handle the overflow of work we are experiencing.
At Mercedes-Benz of Rockville Centre, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Mercedes-Benz of Rockville Centre, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also, rewarding outstanding effort and results through bonus and commission programs.
What We Offer Medical /Dental/Vision
401K Plan
Vacation/SIck time
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Responsibilities Answer customer calls and establish follows-up with sales appointmentsRespond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templatesProvide customers with initial product information & direct them to the appropriate dealership resourcesPresent initial financing options based on customer needsFollow up with leads that are not ready to make an appointment or no-showParticipate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership managementUtilize CRM tracking system dailyQualifications At least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check & drug screenMercedes-Benz of Rockville Centre is an Equal Opportunity Employer. We are committed to using our best efforts to hire, train, and promote to all positions without regard to race, color, religion, national origin, handicap, disability sexual orientation, sex, marital status or age. In addition, it is our policy to prohibit discrimination against persons for any of the above reasons.

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Fuente: Jobleads

Requisitos

Customer Service Representative
Empresa:

Mbrvc


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