Full-Time Position: we are looking for a career-minded candidate who is motivated, friendly, and success-driven.
- Must have good “people skills”
- Duties include answering customer calls, scheduling work, and performing administrative tasks.
- Must be able to pass a criminal background check and drug test.
- Previous dispatching and/or construction experience is a plus.
In need of a: Customer Service/Sales/Office Administrative Associate
We are seeking a friendly and outgoing business professional for our fast-paced office. This position is designed for someone with Sales, Customer Relations and Administration experience to join our team and to begin a lasting career with a stable and growing company.
This is a front office position that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, mobile platforms, scheduling and juggling multiple office priorities.
We are a local business with the backing of a large national franchise name. We are experiencing unprecedented demand for our services. Because of this recent growth, we're now looking for additional office staff with experience in client interaction and strong organizational abilities.
Due to substantial customer contact, a clear voice with strong, dynamic communication ability is a mandatory requirement for this position. We are offering a very competitive hourly wage. Also, all employees are paid various bi-weekly bonuses dependent on their position. The bonus could be even higher for an individual with talent.
Excellent customer communication and independent work skills are also required. You must:
- Have a clean driving record
- Pass a background and drug screen before being hired
- Be highly organized and detail-oriented
Skills/ Requirements Job duties include, but are not limited to:
- Answer phone and schedule appointments
- Check email and voice mail for messages and return calls
- Review schedule for day/week
- Communicate and review jobs with technicians
- Make appointment confirmation calls
- Make follow-up calls
- Data entry with 45 wpm typing skills
- We use Microsoft Office, so a working knowledge of Word and Excel is a requirement.
If you think you are the right fit for our company, please send to us your resume.
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
