WHO WE ARE Looker is on a mission to bring better insights and data-driven decisions to every business. Everything we do is aimed at making sure our customers love every aspect of Looker, from our products and technologies to our ease of doing business and our support. We are looking for curiously brilliant individuals to join our team as we reinvent data analytics. Get data-driven and see yourself at Looker.
WHAT WE'VE GOT GOING ON
Our Data & Business Systems department is looking for a Director of Business Systems to join our leadership team. As the head of Business Systems, you’ll have the opportunity to lead and build a team that will create and deliver on meaningful, large scale technology programs that increase the ROI of Looker’s systems and technology and improve the overall value and performance of the organization. Your vision and the work of your team will ultimately make systems/processes more efficient, reduce manual, low-value work, and enable the company to run better, makes better decisions, and ultimately be more profitable.
WHAT WE NEED YOU TO DO
Own Looker’s business application infrastructure - all the tools that Looker uses to operate as a business; the architecture, layout, and usage of those tools
Define, drive and share the vision and long term strategy for Business Systems at Looker. Be the voice and face for Looker’s Business Systems
Hire and Lead a growing team - be an incredible player-coach, help the people you work improve and get better
Create solutions that (1) business users LOVE and want to use, (2) will scale with Looker as it grows
Create and own the process for the intake/prioritization of business systems governance and work; ensure your team is working on the right things
Understand and manage constituents expectations and expressions of priority through continuous communication with those stakeholders
Act as the business systems stakeholder in critical projects, ensuring project success by understanding the needs of the business and leadership, identifying appropriate solutions, and determining how technology should be leveraged to make the solution happen
Continue to drive and expand the use of Looker (the product) at Looker to solve problems Define, manage, and execute on a backlog business systems work
Enable your team to provide continuous support to the solutions you provide
Partner with Data & Business Systems leadership on budgeting and financial projects
Make sure that we’re getting the best value out of the software we’re buying - including negotiations with vendors to pay the appropriate amount for the value we’re getting
Work with the CSO and security team to make sure the systems that are being implemented comply, are secure, and ensure Looker has a secure infrastructure
WHAT YOU BRING TO LOOKER
Passion for the intersection of user experience, technology, and business value
A hands-on analytical approach with a solid understanding of data analysis, budgeting, and SaaS business operations
Experience/comfortable presenting to execs and the larger org about what business systems does, and what’s happening… and bringing everyone along for the ride
Deep understanding of IT systems and infrastructure including the universe of SaaS business products (SalesForce, NetSuite, Boomi, Coupa, Marketo)
Experience as a change agent, delivering large-scale technology and behavioral change in an organization
Passion for using data and creating data-driven cultures
At least 10 to 15 years proven experience as the top-level leader of Business Systems at technology companies
Experience with sensitive data and creating systems that meet the security and compliance needs that come with the management/ownership of sensitive data
Experience with SOX and the controls of a public company
Proven experience leading the consolidation of business systems / processes / applications
Direct experience with SalesForce, NetSuite, Coupa, Anaplan
Effective and proven project management skills with experience using Aglie methodologies
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