What You'll Do In this vital managerial role, the Director Operations Sales or Sales Director Service Provider is primarily responsible for managing, overseeing, and directing the Service Provider Customers for Multi-Country Operation - MCO (Argentina, Chile, Colombia, Paraguay, and Uruguay). She/He governs the end to end projects and operations from pre-sales to delivery for Service Providers clients. He/She manages and drives profitable growth. She/He defines strategies and maintains customer relationships. He manages and allocates the Unit budget. He/She establishes targets and strategic directions. She/He oversees strategic key deals, sales incentive targets, budget definitions, and individual performance management targets. The Director Operations Sales or Sales Director Service Provider is responsible for managing and directing business opportunities. He/She is fully responsible for the business within MCO.
Specifically, Director Operations Sales or Sales Director Service Provider performs the following managerial duties:
Manage and direct project executive steering.
Govern and manage profit and loss for the organization.
Define and manage sales and delivery of strategic directions.
Lead and direct meetings with external executives.
Manage and oversee internal stakeholders.
Oversee the resolution of issues.
Manage and oversee project resources.
The Director Operations Sales or Sales Director Service Provider is responsible for managing, directing, and overseeing a team of supervisory and professional employees.
As such, it is clear that Director Operations Sales or Sales Director Service Provider exercises a high level of discretionary and managerial authority in discharging his duties.
Director Operations Sales or Sales Director Service Provider has the authority to assign and delegate work assignments among his team members. She/He determines weekly and monthly targets. He/She oversees and manages the interviewing and screening process. She/He is responsible for hiring and firing decisions. He/She finalizes performance reviews for team members. She/He is responsible for talent management including promotions, salary reviews, and bonuses.
Who You'll Work With
Director Operations Sales or Sales Director Service Provider works independently and exercises discretion over how he conducts the day-to-day operations of this business. He/She manages this function on a senior level, having discretionary authority to make managerial decisions and has discretion over his day-to-day duties, and the day-to-day duties of the subordinate professionals. She/He sets up and delegates work streams. He/She exercises wide latitude in formulating and executing strategies to grow the business and generate the expected revenue.
Who You Are
She/He is an inspiring leader who sees it as a challenge to drive Operational Excellence in a very dynamic sales marketplace.
We need an individual who provides leadership to business managers and account managers and functional leaders. He/she is accountable for the performance and results of teams across multiple countries and aligned with Partners investment and main Service Provider accounts. Responsible for business partnership and collaborating on cross-functional objectives with upstream/downstream organization functions.
Critical Skills / Experience:
BA/BS or equivalent.
MBA preferred.
Spanish and English fluent
- The role holder will need to demonstrate: - 15 years related experience in technologies, solutions, and applications.
5-10 years senior management, 8+ years of executive experience selling solutions, in-depth understanding of networking and software technologies, previous sales experience, revenue responsibility.
Why Cisco
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We Are Cisco.