The Facilities Maintenance Manager reports directly to the Facilities Director. This role is responsible for the day to day management and operations of the company’s assets in multiple locations across various markets, including all maintenance, repairs, inspections, compliance, emergency response (weather related, major system breakdowns, etc).
Key Responsibilities
Responsibilities to include but not limited to:
Provide guidance for HVAC, energy management, building automation, plumbing, carpentry, electrical systems, painting, waste-water treatment, equipment maintenance and general construction practices.
Management & oversight for the maintenance of multiple WeWork locations across various markets.
Is present in the day to day operations of the field teams and s keen on open issues, communicates status often and is active in providing full resolution for ensure member satisfaction.
Work collaboratively with Territory leadership members in Community, Operations, Design and Construction to set expectations that are measurable and are aligned with company's mission.
Drive process and standards in accordance with the company’s business requirements and and ensure compliance to local, state and federal regulations, accreditation and regulatory agencies.
Manage and track preventive and corrective maintenance programs including but not limited to equipment, facility, and staff that is scalable across global markets.
Drive building performance and staff utilization by constant communication, team alignment, progress status against set KPI’s and OKR’s.
Drive the strategy for effective planning and scheduling of critical maintenance to achieve timely completion of work and minimal disruption to business operations.
Recommend capital expenditures according to established guidelines and procedures.
Monitor and control the Facilities budgets as it related to buildings within your purview; verify and reconcile expenditure of budgeted funds; prepare financial reports reflecting status of programs and activities.
Continually evaluate facilities process inefficiencies and recommend improvement measures
Conduct periodic quality checks to ensure that operations policies and procedures are practiced and current.
Provide support and guidance for recruitment and job/department orientation.
Maintain an informed perspective of the Facilities Team and progress to goals, providing perspective to department leadership in decision making.
Support department-wide administrative responsibilities, including asset information and record keeping, metric reporting, and performance reporting.
Support the Regional 7 Territory teams to increase utilization and effectiveness of the function by coordinating and communicating between internal partners.
Participate in Regional Operations Meetings to identify action items where it impacts Facilities and monitor follow through.
Play a key role in providing feedback to Development on issues that prevents Facilities from operating effectively.
Stakeholder for Facilities new building opening process, including project tracking, maintenance program development, hiring and assigning staff, and acceptance of handover from construction
Critical Competencies for Success
Knowledge of operating principles, guidelines and compliance.
Demonstrates knowledge of MEP systems, tie ins to base building systems, and general preventive/corrective maintenance.
High interest in technology and current workplace trends in efforts to lead the function as a “stand out” organization in the Facilities Management industry.
Strong performance management and conflict management skills. Strong analytical and problem-solving skills.
Exemplary communications skills (active listening, written & verbal).
Strong financial management skills.
Proficiency in Microsoft Office and other relevant technologies.
Ability to plan and organize work initiatives to successfully accomplish central goals and objectives.
Ability to think critically, multi-task, prioritize and delegate as appropriate.
Ability to identify, develop and implement short/long-term strategic goals and objectives.
Experience and Requirements
10 + years experience in a Facilities Management or Property Management role leading projects teams and with direct reports managing the day to day maintenance and operations of multiple facilities. .
Proven leadership and vision in managing and maintaining assets, projects, budgets and staff.
Working knowledge of HVAC, energy management, building automation, plumbing, carpentry, electrical systems, painting, waste-water treatment, equipment maintenance and general construction practices.
Working knowledge of all applicable standards, codes and regulations established by federal, state, and local agencies.
Analytical mindset and utilizes the company’s resources and tools draw conclusions that are data driven and fact based.
Proven success in d
