Global Accounts Sales Support

59602 Sales Support 12/16/2017 Buenos Aires City, Buenos Aires Autonomous City, Argentina
Position Title: Global Accounts Sales Support
Location: ARG-Buenos Aires
Functional Area: Sales Support
Facility: Corporate Office
Relocation Provided: No
Education Required: Bachelors Degree
Experience Required: 1 - 3 Years
Travel Percent: 0

Position Description
The candidate will work closely with the Account team (Global Sales Representatives and Project Managers) providing high quality backend operational support to Lenovo biggest customers, as well as data management and detail performance reports.
Nurture worldwide collaboration and transparency around geographies, team working with project managers and account managers. From solution design to execution we will provide customer reports, on time catalog deliveries and proactive solving of critical situation.
Main Responsibilities:
– Provide support to Global Sales Representatives by creating local country versions of customized products during product transition.
– Part Number tracking.
– E2E ownership and troubleshooting assistance.
– Renewal of Multi-Country & Regional quotations.
– Provide assistance and collaboration between Finance & Sales teams.
– Customers Catalog creation and delivery.
– Maintain catalog quality and improvement to ensure excellent customer service and customer experience.
– Creation and follow up of IT tickets as needed, troubleshooting until issues are resolved.
– Help identify & implement process improvements to increase the team efficiency & effectiveness. Help develop top quality procedures and control check points to proactively find errors and gaps.
Drive automatization when possible.
Candidate should be able to think independently, take direction, meet deadlines, and work as a team player in the organization.

Position Requirements
-Strong self-initiative with the ability to identify areas of improvement
-Excellent communication skills as candidate will work across teams and functions
-Positive attitude and the ability to work in a collaborative and energetic environment
-Intermediate excel skills
-One year or more of experience in similar companies
-Education Required: Bachelors Degree in progress (1-3rd year)
-Advanced English level, written and oral (Exclusive)

Ciudad: buenos aires