Gps Hr Sr Advisor - Benefits

Our Company

We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including Global Logic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don't expect you to 'fit' every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
Please submit your resume in English The Team Operating as part of a Global Centralized HR Support Center in the Global People Services (GPS) Team, the Senior HR Advisor is responsible for providing Human Resources administrative and staff support for Global HR, employees and managers. The Senior HR Advisor's primary responsibility is processing HR transactions including direct client interface as well as research, analysis, report preparation, interacting with employees and managers on a variety of HR issues, training and advising on policies and procedures, onboarding new employees, processing terminations, and preparing letters and company documents. Fast pace, heavy workload, changing priorities, demanding clients are part of the environment. Work is generally of a critical, time-sensitive or confidential nature. The Senior HR Advisor will work in varying shifts allowing for support coverage during core business hours for their respective region.
The Role The Benefits Senior Advisor will play a key role in managing and overseeing employee benefits programs across the United States and LATAM regions. This position ensures compliance with regional labor laws, optimizes benefits administration processes, and serves as the subject matter expert for employee benefits inquiries. The ideal candidate will excel at navigating the complexities of international benefits programs and collaborating with cross-functional teams and external vendors to deliver high-quality service.
Oversee and manage benefits programs in the US (e.g., health insurance, 401k, FMLA, COBRA) and LATAM (e.g., social security, paid leave, food vouchers, transportation subsidies).Handle HR transactions related to employee benefits in both regions, ensuring accuracy, proper documentation, and compliance with local labor laws and company policies.Act as a liaison with external vendors and internal teams to coordinate employee benefits enrollments, claims, and dispute resolution.Ensure compliance with US labor laws (e.g., ACA, FMLA, COBRA) and LATAM labor regulations (e.g., social security, paid leave entitlements).Maintain up-to-date knowledge of legislative changes affecting employee benefits and update internal stakeholders and processes accordingly.Monitor and audit benefits transactions to adhere to company standards and regional labor laws.Provide clear guidance and education to employees on benefits options, eligibility, and enrollment processes.Partner with internal HR teams to address complex benefits issues and escalate matters as needed.Collaborate with external vendors and the internal Benefits team to manage employee benefits enrollments, claims, and disputes.Continuously evaluate HR transactions and benefits processes to identify inefficiencies and recommend improvements.Assist with streamlining workflows, automating routine tasks, and enhancing the overall employee experience related to benefits administration.What you need Bachelor's degree in Human Resources, Business Administration, or related field required.5+ years of experience in HR, with at least 2+ years in a shared services or HR support role, including U.S. Benefits administration experience.Familiarity with U.S. Benefits programs, including health insurance, 401k, FMLA, and COBRA, and the associated regulations and compliance requirements, and LATAM benefits programs and compliance requirements.Experience using HRIS systems (e.g., Workday, SAP SuccessFactors) and ticketing systems like ServiceNow.Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.Proficiency in Microsoft Office (Excel, Word, PowerPoint) for managing documents and communications.Clear verbal and written communication skills, with the ability to explain complex benefit issues and HR processes to employees and managers.High attention to detail and ability to handle sensitive, confidential information with care.Strong problem-solving skills, with a focus on improving HR processes and enhancing service delivery.Ability to work independently within a virtual team environment.Please submit your resume in English About us

We're a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We're curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you're not just another employee; you're part of a tradition of excellence and a community working towards creating a digital future.
Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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