Job Responsibilities
Provides administrative and customer support services with supervision, through use of standard guidelines, processes, and procedures while maintaining strict confidentiality of information at all times.
Handles a variety of transactional activities related to HR policies, practices, and procedures across multiple skill and knowledge areas such as Employee record keeping, correspondence, benefits & leave administration, local employment law and general HR policy interpretation. Interacts daily with general employee population through written, phone and chat communications.
Job Responsibilities
- Responds in a timely manner to employee inquiries and questions regarding HR Policies, pay, benefits,
vacation, leaves, recognition, performance management, and general company policy questions. Elevates questions as appropriate.
- Provides support services for employment life-cycle activities including onboarding, off boarding, promotions, transfers, leave tracking, payroll & benefits setup, and employment files to ensure positive employee & manager experience to all levels of the organization related to HR Operations and HR COEs with a high degree of accuracy and customer satisfaction, balancing employee/manager advocacy and business operating needs
- Demonstrates working knowledge of Company policies and Local Employment Law to provide guidance to employees and managers on both common & difficult issues.
- Provides input to support process mapping, process improvements and SOP documentation to ensure consistent, efficient and accurate services are being provided;
- Supports internal audit requirements and practices; maintaining employee files in compliance with all laws and regulations and presenting audit findings with documented evidence
- Manages and protects sensitive & confidential information
- Liaises and partners with other HR functional areas to support and ensure proper execution of programs and projects.
- Participates in projects to bring HR Shared Services point of view and recommendations
- Stays abreast of HR best practices, employment laws, and developing technologies to drive continuous improvement and compliance in changing landscape
- Creates and utilizes suitable templates, processes and correspondence for routine and unique employment situations
- Manages priorities and effectively adjust based on volume and business necessity; engaging with management for guidance or approvals
Qualification Requirements
- College Degree in Business or HR or Associate Degree with HR administrative experience.
- Strong organizational skills with ability to quickly multi-task among competing priorities while meeting competing deadlines.
- Strong verbal and written communication skills
- Strong customer services skills whilst maintaining confidentiality, ability to interact and build relationships to balance employee needs with business requirements.
- Strong Microsoft Office skills in Outlook, Word, Excel, and PowerPoint. Experience with HRIS systems; PeopleSoft experience a plus.
- Ability to operate independently with some supervision required.
- Behaves in Ethical and Compliant manner and encourages others to do the same.
Disclaimer
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.
Primary Location
Latin America - ARG-BuenosAires-Alem-855
Job
Human Resources
Schedule
Full-time
Travel
No
Employee Status
Regular
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