Requisition ID:
Work Area: Sales Support
Expected Travel: 0 : 10
Career Status: Student
Employment Type: Intern
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best:run businesses that make the world run better and improve people's lives.
ROLE DESCRIPTION
SAP Services Sales Team sell innovative solutions to customers to help them to adopt SAP Latest technologies.
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The Services Deal Desk Agent role purpose is to support the Services Sales team on opportunities, also to generate new qualitative pipeline for Services Sales Executives by:
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Executing proactive demand generation initiatives to net new contacts and follow:up incoming leads, nurture and convert them to high quality business opportunities
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Applying new sales methods like digital prospecting, Video communication and Social Selling
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Aligning with sales teams
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Drive and nurture the customer interest, convert it into an opportunity and once qualified, pass it over to the sales representative to drive to closure
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Organizing joint sales campaigns with sales executives and partners, further develop the campaign concept, increase efficiency by improved customer selection based on latest market data
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Developing industry and / or product expertise
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Aligning with external agencies and enable their staff to adequately position SAP solutions according to customer industry requirements
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Also supporting the commercial process to support services opportunity progress and closing.
Our Services Deal Desk Agent are customer focused with good business acumen. They must understand business needs quickly and be able to translate problems to solutions.
This position requires both strategic and detailed thinking, strong initiative and deep knowledge of how to leverage social and web media to influence business leaders and become their trusted advisors.
You will get to work closely with experienced, savvy professionals building a great foundation for both your personal and professional future. You provide the passion, commitment and direction and well give you the support, opportunity and network you need to evolve your career.
EXPECTATIONS AND TASKS
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Opportunity Management
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Align with services sales executives for most effective territory planning and execution
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Generate and Qualify leads fully leveraged on Social Selling and digital communication tools and practices.
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Regularly review pipeline and progression, being responsible for the pipeline quality of future quarters.
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Opportunity Development and Nurturing
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Support follow up on aging/stagnant opportunities to re:energize back into an active sales cycles
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Plan activities in close alignment with sales executives for most efficient opportunity acceleration
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Drive ongoing nurturing of opportunities expected to enter active sales cycles in 6:12 months out as agreed with management
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Data entry in CRM
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
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Must be a University student
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Excellent communication skills and ability to network within a client and acute;s organization and access decision makers, preferably using Basho or similar approaches
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Understand client business needs and pain poi
