It Process Expert (She/He/They)

About Trafilea Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, focusing on data-driven strategies to scale their businesses.
We also have an online community dedicated to promoting body positivity.
As a rapidly growing global company, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.
Projects, Process, and Audit Excellence Center At Trafilea, we foster a culture of collaboration, innovation, and continuous learning.
We invest in our people by providing support and development opportunities for personal and professional growth.
Our remote-first approach allows you to work from anywhere in the world, with a diverse and talented global team.
We are seeking an IT Process Expert to join the Projects, Process, and Audit Excellence Center.
The mission of the IT Process Expert The IT Process Expert will understand all IT processes within the company, collaborate with IT teams to identify and implement improvements for efficient task execution, supported by measurable metrics to track progress.
The expert will serve as the reference point for business processes and methodologies, working with process analysts and leadership to ensure smooth cross-functional collaboration.
Qualifications: Excellent written and verbal communication skillsStrong negotiation skillsExperience in an eCommerce environment is a plus+3 years of experience leading process cycle improvements in engineering teamsExperience managing multiple projects across different time zonesProven track record in end-to-end software development lifecycle managementFamiliarity with version control (e.g., Git), CI/CD practicesStrong experience in analyzing and improving cross-functional processesProactive ownership of projects and issuesAbility to manage multiple projects, stakeholders, and areasExperience creating process flows and documentationExperience defining KPIs and dashboardsFast-paced execution and deliveryKnowledge of Agile, Six Sigma, Lean, BPM, Project Management, Design Thinking, Digital TransformationKnowledge of ITIL is essentialKnowledge/Experience with COBIT and ITSM systems is a plusWhat we offer: Work with world-class talent in a dynamic, data-driven environmentOpportunities for professional and personal growthA safe, inclusive space valuing diversity, equity, and inclusionOpenness to new ideas and initiativesComprehensive benefits, including remote work, paid holidays, learning subsidies, and moreRecognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers.
Apply now!

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