Junior Account Manager

Junior Account Manager
Empresa:

Freelancer.Com


Junior Account Manager

Detalles de la oferta

DESCRIPTION Eleven:time Webby award:winning Freelancer is the worlds largest freelancing and crowdsourcing marketplace. We connect millions of employers to freelancers across the globe, and every day thousands of jobs are managed through our site.

We think it is pretty cool that our marketplace hosts a real life economy, where work is undertaken in every area you can think of. From design, writing, data entry and software development; through to cleaning, plumbing and dog walking : even NASA uses us

With Freelancer continuing to grow, we are expanding our Account Management team in Buenos Aires. Junior Account Managers are responsible for providing our employers and freelancers with amazing customer service, and by doing so, playing a crucial role in overall project success.

You will be solving problems for a diverse range of industries, businesses and entrepreneurs; on the other you will help provide people with employment opportunity. If you are excited by the thought of seeing these connections and projects come to life, then we would love to hear from you.

Join us in our mission to redefine how people work.

REQUIREMENTS

Key Responsibilities:

Provides exceptional customer service through email or live chat sessions at all times

Handle and investigate customer issues and recommend solutions.

Effectively articulate complex information to a variety of technical and non:technical users.

Solve issues using a variety of different mediums, including email, chat and phone.

Interact with our customer support team on a regular basis.

Turning customer service into customer acquisition.

Handle sensitive and complex support issues as well as escalated issues.

Record details of inquiries, comments and complaints

Requirements:

Excellent English verbal and written communication skills : the ability to express complex ideas simply and concisely

Target driven

Proactive and a self:starter; constantly seeks new challenges

Ability to multi:task with a knack for solving problems in new and creative ways

Ability to remain calm under pressure

Self starter

Preferred Experience:

A degree or diploma in a business/marketing/communications or related discipline

Interested in tech and the start:up community

BENEFITS

This wont be a cog:in:the:machine type of job; you will be joining a global technology company that values attitude and capability over experience, so if you are looking to make a difference and be rewarded for your efforts, this is the place for you.

We are striving to build one of the biggest tech companies out there, so help us reach our goals, while enjoying all the perks of working in tech : fun atmosphere, smart people, awesome office, fully:stocked kitchens, social events, hackathons, your choice of platform, and more


Fuente: Tiptopjob2_Xml


Área:

  • Tecnologías de la Información / Tecnologías de la Información en General

Requisitos

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