Requisition ID: 248950Work Area: FinanceExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full Time
COMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.As you know, SAP’s vision is to help the world run better and improve people’s lives.As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your intents, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’re able to build your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.
The GFSS Ariba Network Operations team is looking for a Network Collections Analyst to facilitate day to day collections for the Supplier Membership Program of the Ariba Network. Through a single connection, the Ariba Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true e-Commerce success. The Ariba Supplier Membership Program (SMP) is a very strategic aspect of the Ariba Network.
The Network Collections Analyst assists in the collection aspects of the Ariba Supplier Membership Program, including:
Maintaining strong customer focus always
Direct interaction with customers to drive the collection of outstanding receivables
Effective problem solving of customer inquiries as it relates to payment of outstanding receivables
All other duties as assigned
Basic Minimum Qualifications:
University studies (partial or complete)
Intermediate Microsoft Office (specifically Excel, Outlook and Word)
Strong English speaking capabilities - Additional language capabilities depending upon requirements
Preferred Knowledge and Experience:
Related collections, Finance or customer support experience
Sales experience or experience interacting with customers
Experience using a customer relationship management tool (CRM tool) - Knowledge of the procure to pay business process from purchase requisition to payment
Competencies and Personal Attributes
Attention to Detail Active Listening
Oral and Written Communication
Handling Objections
Interpreting Information and Analysis
Customer Focus
Capability Positioning
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: ********** or **********, APJ: **********, EMEA: **********).
Successful candidates might be required to undergo a background verification with an external vendor.
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