Customer Surgery Scheduling Coordinator
CLS (Customer & Logistics Services) strives to strengthen customer trust by providing enterprise customer & logistics services that improve the customer experience while ensuring a safe and compliant supply chain.
On this role you will be supporting our DepuySynthes Business. DePuy Synthes Companies of Johnson & Johnson is the largest, most innovative and comprehensive orthopaedic and neurological business in the world.
DePuy Synthes Companies offers an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.
You will be responsible for:
a.
Leading teams of Analysts and Senior Analysts to perform transactional services for Argentina customers and other CS Stakeholders.
b. Be knowledgeable of surgery scheduling processes performed by direct reports, and have a deep understanding of the overall Customer Logistics and Service (CLS) and Customer Service (CS) organizations.
c. Enable positive relationships and teamwork across functions as needed to provide service to customers.
d. You will show a clear dream and welldeveloped ability to navigate key relationships/overlaps that exist between Customer Service and other key business units, including Supply Chain, Finance, Commercial, and Shared Services.
e. You will monitor team efficiency and effectiveness based on predetermined organization performance metrics.
This position reports to: DepuySynthes Operations Argentina Manager
Qualifications
1. Education level required:Bachelor degree.
2. Required skills: Connect with the commercial area; be dedicated to lead and deliver solutions on time.
3. Required Experience:at least 2 years of experience in similar roles; experience leading work teams.
4. Language: English
5. Location of the role: Florida, Provincia de Buenos Aires.
Primary Location
ArgentinaBuenos Aires
Organization
Johnson & Johnson Medical (7435)
Job Function
Strategic Sourcing/Logistics
Requisition ID
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