Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Drives the execution of the customer projects quality plans related to physical deployment in scope of contractual obligations and within forecasted costs, time and required quality,
ensuring deployment execution excellence and customer satisfaction
Manages the teams responsible for the execution of the project quality plans related to physical deployment ensuring they are skilled.
Allocates the relevant resources (internal or external) to execute the project Quality and Health & Safety, Security Environment (HSSE) plan submitted by the Quality Project Management team interfacing with the Roll out Manager and the supplier
Provides the tools to execute the on-site inspections and reporting infrastructure
Reports and supports investigation into HSSE incidents or quality issues and escalates to project and quality teams as required
Has authority to stop the work on-site when non compliances are found
Executes RCA's on symptomatic, recurrent on-site defects
Reports monthly on Quality and HSSE KPIs
Performs periodical supplier improvement meetings (PDCA) with procurement
Job Grade/Level: 10
- Break boundaries & barriers
- Lead with authenticity
- Lead courageously
- Make it happen
- Mobilize teams and grow potential
- Project a winning mindset
- Shape a compelling future
- Customer Focus
- Building Effective Teams
- Business acumen
- Cost management
- Change management
- Customer support
- Decision making
- Managing execution
- Managing Others
- Modeling & planning
- Negotiation skills
- Presentation skills
- Problem solving
Technical Skills & Knowledge:
- Experience in Field Services Operation, Field Maintenance & deployment
- Experience in Quality Management
- Experience in telecom technical domains
- Knowledge of e-2-e Service Assurance Operating Model
- Knowledge of Statistical
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