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Operations Coordinator | High-Volume Scheduling & Client Support

Empresa
Atomic Hr
Salario Nominal
Salario Nominal: A convenir
C

We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide.
We specialize in finding roles that align with your skills, experience, and career goals.
Our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth.
Whether you're a software engineer, designer, marketer, or other tech professional, we're here to help you take the next step in your career.Company OverviewOur client provides end-to-end property inspection services for property managers.
Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.Your RoleYou'll support the daily operation behind completed inspections.
That means getting appointments scheduled, helping field inspectors resolve access issues, updating property managers, and making sure inspection status is accurate from start to finish.The work is high-volume and phone-first, but the goal is not just to make calls.
The goal is to make sure inspections are completed, documented, and communicated clearly.You'll:Schedule and confirm property inspections with residentsCoordinate with field inspectors during active appointmentsResolve access issues, cancellations, and no-shows quicklyKeep property managers updated on inspection statusTrack each inspection from scheduling through completionDocument blockers, outcomes, and next steps accuratelyFollow up until open inspection items are closedFlag repeat issues that may affect service deliveryYou Bring:Experience in phone-heavy operations or customer coordinationClear, professional English communicationComfort managing repetitive, time-sensitive workStrong attention to status, notes, and follow-throughAbility to stay calm when residents or schedules changeGood judgment when deciding what to solve or escalateReliability in a structured, high-volume environmentInterest in learning property services operationsBonus Points:Scheduling, dispatch, logistics, or field operations experienceProperty management or real estate exposureExperience supporting technicians, inspectors, or field teamsFamiliarity with CRMs, ticketing tools, or scheduling platformsWhat's Offered:Fully remote roleCompetitive USD compensation, based on experienceHands-on exposure to end-to-end service operationsClear expectations, structured workflows, and direct feedbackOpportunity to grow into account or client-facing workTeam that values accuracy, follow-through, and clear communication

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