Work Area: FinanceExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full Time
COMPANY DESCRIPTIONSAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Global Job Summary
Executes operational and transactional tasks independently and deals with customers' queries. Gains a good knowledge of standard processes and related transactions. Maintains good relationship with external and internal customers.
Administration and maintenance of trainings schedule and participants registrations
Customer service provided by hotline and ticketing system
Preparation of period close and invoicing ensuring timely and accurate customer billing. Analyses pending billing and identifies potential quality issues.
Cooperation and Communication with internal and external customers
Preparation of process documentation / working instructions
Supporting other team members as back up
Support projects and/or Improvement activities
WORK EXPERIENCE:
Experience working within a finance related field is an advantage
Experience in Customer Service
Experience working in virtual teams is a plus
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Successfully completed Secondary Education
Advanced written and spoken English skills
Portuguese or Italian is a plus
Teamwork / multitask profile
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENTTo harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: ********** or **********, APJ: **********, EMEA: **********).
Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:Job Segment: ERP, SAP, Education, Technology
