Google's Publisher & Distribution Solutions (PDS) team makes sure that our external partners are able to grow their businesses using Google's products. Technical Account Managers are advertising and technology experts who serve as liaisons between our biggest partners and Google's Engineering and Sales teams. They not only serve as Google gurus but also identify new opportunities where our products can better help our partners' businesses. Our suite of products is growing and PDS Technical Account Managers help us understand exactly what our partners need.
The Professional Services for Publishers team makes sure that our external partners are able to grow their business with the full support of Google's products. Publisher Solutions Consultants are advertising and technology experts who serve as liaisons between our partners and Google's Sales, Product, and Engineering teams. Solutions Consultants not only serve as Google experts but also identify new opportunities where our ads, analytics, and cloud products can better help our partners’ businesses. You have excellent technical skills to troubleshoot challenges and soft skills as well. gTech Professional Services (gPS) is a team of solution-oriented trusted advisors supporting millions of users worldwide. Our consultative services take our deep technical and product expertise and combine it with our powerful understanding of our customer’s needs and goals to solve their biggest business challenges, allowing them to grow and get the most out of Google solutions.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of solution-oriented trusted advisors support millions of customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Minimum qualifications:
- Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.
- Experience coding in languages such as Python or Java and experience with SQL.
- Experience troubleshooting web technologies, such as XML, HTML and HTML5, JavaScript, Flash.
- Ability to speak and write in English and Spanish, fluently and idiomatically.
Preferred qualifications:
- Knowledge of Digital Ads Ecosystem, Google Analytics, and Google Cloud Platform.
- Comprehensive data analysis and good data-driven decision-making skills.
- Effective collaboration skills for working across geographically dispersed functions.
- Excellent project management skills and attention to detail.
- Excellent written and verbal business communication and presentation skills.
- Help partners in their day-to-day challenges by delivering innovative and scalable solutions to their problems, troubleshooting their key challenges and performing implementation reviews.
- Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation and technical leadership. Analyze and optimize the development of existing clients to ensure their success with the Google suite of products for partners.
- Conduct needs assessments to understand core business challenges and act as the client’s business partner and advisor in identifying additional project scope and/or related areas of opportunity that have not yet been identified.
- Present in front of small or mid-sized groups of internal stakeholders and customers.
- Advocate new product features to Product and Engineering and ensure the prompt and proper resolution of technical challenges.
