"Job Purpose
The Procurement Analyst is part of the Procurement Enablement Source-to-Pay (S2P) Operations team
which reviews and approves purchasing requisition (shopping carts), resolves invoice exceptions for
Purchase Orders (POs) in close co-operation with Accounts Payable Team and End User, provides
operational reporting related to KPIs to customers, helps to drive ramp up of usage of POs to
increase PO coverage and support end users creating purchase requisitions, shopping carts, purchase
orders and goods confirmations (GRs) in SAP SRM, VIM or other Interim Procurement Tools as
applicable.
The procurement Analyst contributes to deliver services as per defined KPIs:
- Approve 90% of Shopping carts/Purchase requisitions within average time of 24 hours
- Work towards bringing down invoice exception within 10%
- Clear 90% of invoice exceptions within average time of 48 hours
- Capture best practices in team repository and share with team
- Contribute minimum of 5 process improvement ideas and convert into Brand Value in a year
- Earn at least one Bronze EY badge
- Identify areas of development and attend related trainings
Deliverables
- Participates in training and on-boarding of new Procurement Analyst
- Actively supports implementation of EY procedures and policies in all daily activities
- Creates KPI reports and follows up on KPI exceptions in a proactive manner to ensure root
causes are resolved to avoid future repeat of exceptions
- Ensure approvals are completed timely per established KPIs with quality
- Logs PO Invoice exceptions and ensures 90% are resolved within 2 days
- Executes processes as per design and contributes to continuous improvement of processes
- Follows work instructions and guidelines (Play books) when executing work tasks
- Escalate issues proactively to S2P Operations Team Lead in a timely manner
- Collaborates with end users and stakeholders to contribute to a good working relationship,
answering questions, collect feedback and actively look for areas for improvement
- Contributes to development of high performing a team and overall success of the procurement
operations team
- Ensure Training is provided to end users as required
- Contributes to maintenance of the Mercury Procurement Support Site
- Interacts with sourcing managers and third-party suppliers to resolve price, quality, and
invoice/ credit note issues
Core Competencies and Required Education/ Experience
- Bachelor's degree required
- Good level of knowledge and understanding of the S2P Process is desired
- Knowledge of SAP SRM, ECC, VIM and Ariba Network is preferred
- Good team working capabilities- preferably experience from working in a virtual/global team
- Strong oral and written communication skills - Communication with external third parties
(suppliers) that might also be a client to EY is required
- Good interpersonal skills - able to handle conflict situations and resolve issues
satisfactorily
- Ability to organize own work and work independently
- Excellent organization, analytical and problem solving skills
- Positive, can-do attitude and good business acumen
- +2 years of working experience
- Culturally sensitive, capable of handling interactions with a ""global mind set""
- Lean Process Management mind set- provide suggestions to improve service delivery and process
efficiency"
