Reservations Sales And Service Representative - Hebrew, English, Spanish Speaker

We have a wide variety of career opportunities around the world — come find yours

Contact Centers

Contact Centers assist customers with travel concerns, administer refunds, handle flight recovery, conduct quality assurance checks, and more.

The Customer Contact Center is the go-to contact for customers who have questions about their travel, their MileagePlus accounts and more. This department also helps customers book and manage reservations.
This position is located in Vicente Lopez, Buenos Aires, Argentina.

Job overview and responsibilities
Sells consultatively

Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner

Resolves customer conflicts requiring handling or service

Arranges for ticketing and other special services

Notifies customers of flight irregularities and changes in schedules

Assists company employees in arranging business and personal travel plans

Operates computer terminal equipment to access, input and retrieve information

This position is offered on local terms and conditions

Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Required
High School diploma/GED or equivalent

Must be at least 18 years of age

Basic computer skills required

Must be flexible to work any shift in a 24/7 operation including nights, weekends and holidays

Able to work a part-time schedule (6 hours day)

Location: Vicente Lopez, Buenos Aires

Able to work in a call center environment

Must be legally authorized to work in Argentina for any employer without sponsorship

Must be fluent in English, Spanish and Hebrew (speak, read and write all 3 languages)

Successful completion of interview required to meet job qualification

Reliable, punctual attendance is an essential function of the position
Preferred
College degree

Prefer one year of experience in sales, customer contact, or other related work

Hold valid passport and U.S Visa
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 56 Contact Centers

Function: Reservations - Line
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled