Requisition ID: Work Area: Customer Service and Support
Expected Travel: 0 : 70
Career Status: Professional
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best:run businesses that make the world run better and improve people's lives.
PURPOSE AND OBJECTIVES:
The S/4HANA Cloud Consultant (Professional Service : SAP EPPM ) will act as trusted partner to our customers on their journey to the cloud, from scoping and planning of the initial deployment to continuous value engineering. The Consultant role requires deep understanding of the cloud business model, the ERP processes across functional borders, as well as a service:oriented attitude with the aim to achieve customer delight.
The Consultant role will be at the core of our customers and of SAPs success and is primarily a strategic relationship function, accountable for the overall services and support engagement and successful delivery of DBS services.
EXPECTATIONS AND TASKS:
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Live and breathe the cloud business model and the subsequent implications in regard to the implementation and post:implementation service business
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Ensure customer success, satisfaction, and referenceability for S/4HANA Cloud customers
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Articulate the S/4HANA Cloud business capabilities and value, differentiate S/4HANA Cloud and On:Premise solutions
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Define methodology, tools and processes to ensure successful customer adoption
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Deliver agile services in a fast:changing environment
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Support the industrialization of the implementation process
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Understand and practice value:based fit to standard delivery approach
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Position and Deliver transition roadmaps between on:prem and Cloud solutions
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Drive the adoption of the value based innovation roadmap and guide the customer in their journey
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Customer for life should be the north star in any customer related activities
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Responsible to build quality delivery in all assigned S/4HANA Cloud customers
Product Expertise
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Holistic overview of the SAP product and service portfolio (S/4HANA, SAP ECC, EPPM, Business Suite, or R/3)
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Experience in Cloud solutions (Roadmaps, Security, Integration)
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Understand SAP HANA Cloud Platform (APIs, OData, RESTFUL)
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Focus and experience in one or more of the following key areas:
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S/4HANA Finance
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P2P, O2C
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Professional Services
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Material Management
WORK EXPERIENCE:
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Functional Experience with minimum four years consulting experience in application
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Has experience with minimum of two full cycle implementations
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Good understanding of cross industry and specific Portfolio and Project Management business processes
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Has performed at least one feasibility study
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Understands the Business Process Library approach and is contributing to it
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Knowledge in EPPM Process: Manage Portfolio and Project Management process, SAP Resource and Portfolio Management , Integration with other business scenarios
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Regional experience will be consider as differential
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Takes responsibility from time to time as a sub project leader
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:
Univer
