What the role is The Sales and Marketing Manager is responsible for ensuring an optimal promotion, distribution and revenue generation of all products available at the specific Selina location.
What you will be doing
Manage local public relations and influencers
Promote the Selina brand, experience and services to drive sales and revenue in all products (beds, co-work, tours, wellness, education, retail).
Create, manage and execute the location’s marketing plan in accordance with brand guidelines and in partnership with Country and Global Marketing
Open new sales channels and manage existing ones
Coordinate the location’s social media management and promotional materials
Create, manage and execute the location’s sales plan and forecast
Ensure all staff is properly trained on Selina products, and how to sell and cross-sell them.
Create and analyze sales reports for different areas
Manage sales and marketing budget
Support in the management of groups
Manage the location’s OTAs
Responsible for all Explore revenue and profit: Wellness, Tours and Transportation, Rentals, Retail, Surf and Education
Responsible for training all location staff on how to better sell and promote Explore products
Responsible for ensuring Explore promotional sales content is spread adequately around the location areas (Reception, Selina Home, Selina Playground, Selina CoWok property hallways, mood boards, elevators, rooms, partner transportation vehicles, etc.)
Responsible for establishing the optimal commission structure for the front line team
Create local level packages based on special events and local experiences offered (lead the collaboration with country and global level sales teams)
Responsible for ensuring all the location team is appropriately using Rezdy and Winks (must check systems minimum 5 times a day)
Close local level deals for groups and packages (corporate offsites, student groups, etc.) with the help of country and global teams when needed
Responsible for achieving all Explore sales targets
Sourcing new tour products and destinations to meet consumer demands.
Manage the sale & marketing process for all activities in your location
Visit new local destinations in order to gain information on issues and amenities of interest to consumers.
Dealing with customer enquiries and aiming to meet their expectations.
What you need for the role
Degree in Sales, Marketing or Business Administration
Local hospitality market
Hotel revenue management
OTAs management
Hospitality sales
Tour Operations
Microsoft office
Forecasting and budgeting
English proficiency and local language
Minimum 3 years in sales management
Marketing management
Public Relations management
Experience in sales in hospitality
Fully Bilingual
Time Management
Creativity
Cultural Sensitivity Skills
Revenue and Profit Oriented
What you can expect
A competitive salary
Discounts at all Selina locations
No dress code
20% discount on food & beverage + Family discounts
And of course, your birthday off on us!