About CenturyLink
CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the worlds best networking company by solving customers increased demand for reliable and secure connections. The company also serves as its customers trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
The Sales Support Analyst will be responsible for developing a comprehensive understanding of CenturyLinks internal sales systems and processes while acting as the subject matter expert for all internal questions and escalations around these processes. The Sales Support Associate will support the sales team by driving rapid responses from internal teams via these processes and systems as prioritized by Sales Management. Will provide direct sales support by utilizing a variety of organizational and project management skills.
Main Duties:
: Manage required responses and forms from multiple teams during order preparation
: Provide support to sales staff as needed
: Perform administrative changes to internal quoting system including workbook order entry. Assist Sales team with Pricing and Quoting group requests and sales credit verifications
: Partner with Business Process Engineering group to identify areas of process improvement
: Schedule follow up customer meeting. Coordinate customer attendance for local events
: Facilitate service inventory investigation
: Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
: Assist in sales funnel management by identifying committed sales
Basic Qualifications and Skills:
: High School Diploma
: Experience with Windows OS applications (Excel, Word, etc.)
: Spoken and Written English
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Alternate Location: AR:Buenos Aires:Olivos
Requisition :
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at find.centurylink.jobs/testguides/
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEOStatement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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