Monitor and review the allocated time utilized by Analysts while working on events and interventions based on requirements.
Review and track ticket aging and notify leadership as needed.
Organize additional support for investigating new attack patterns and categorization methodologies.
Ensure shift handovers and shift logs are transferred accurately between shifts.
Actively participate in designing and implementing various systems in the current environment.
Gather information to build a known error database to assist in security event management.
Monitor and ensure team compliance with Accenture policies and procedures.
Manage Security Information & Event Management (SIEM) platform operations on Arcsight, Splunk, or QRadar.
Possess sound knowledge of cybersecurity, strong analytical and investigative skills, and leadership abilities to drive a team.
Maintain knowledge of current industry standards, emerging technology trends, products, and tools.
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