IT Infrastructure and Security of Information We provide highly available and secure IT Infrastructure and Services applying the expertise of skilled professionals on advanced technologies.
We comply with worldwide standards (ISO9001, ISO27001).
Requirements
Competencies
General:1. Teamwork;2. Willingness and ability to plan and perform tasks before the deadline;3. Ambition to learn new systems, procedures, techniques in a short period of time;4. Ability to work independently or within an existing team of IT professionals;5. Initiative, self starter able to work with minimal supervision;6. Able to read and understand process requirements and related documentation. Able to do a simple written communication;7. Able to produce required result within timeframe;8. Good reporting and prioritization skills;9. Good skills to build business relations with Management / Employees /Colleagues;10. Ability to provide technical training to end users and other IT Stuff;11. Analytical and problem solving skills;12. Customer directivity;13. English Language Level: Intermediate level in writing, reading, speaking Technical:1. Intermediate knowledge of operating systems and applications in use within the Company, deployment experience on corporate equipment;2. Solid background in systems administration, consulting, and excellent customer service skills;3. Intermediate knowledge in LAN/WAN: DHCP, DNS, Routing, TCP/IP stack, VLAN etc.;4. Intermediate knowledge in administration and configuration of AD, DNS, DHCP;5. Intermediate knowledge of Microsoft Active Directory architecture (Security model, Group Policies, minor configuration change); 6. Mail: good understanding in mail protocols (SMTP, POP3, IMAP/MAPI);7. Solid knowledge of Windows OS administration. PC architecture understanding;8. Strong HW/SW problem solving and troubleshooting skills; 9. Intermediate Windows client OS troubleshooting;10. Good knowledge in LAN/WAN design and administration is a plusDesirable Skills:1. Experience in Mac administration, Mac HW and OS troubleshooting;2. Experience in Analogue and VoIP telephony administration
Responsibilities
Maintenance proper functioning and development of companys information technology
The implementation of tasks assigned without supervision in main workflows.
Producing deliverables of predictably good quality without regular revievs.
Performing routine IT tasks, the first level of support (user incidents and service requests), if knowledge is enough, able to perform tasks from the second level. Defining problems and change requests for next level of IT Support.
Analyzing and offering problem resolutions in accordance to adopted in company rules. Sometimes need assist.
Preparing and installing all standard and specific IT environments (desktops, laptops, servers, peripheral, audio: and video:communication equipment). Installing, configuring and upgrading operating systems and software, using standard business and project specific packages. Configuring and commutating network and telecommunication links.
Responding to support requests, diagnosing equipment and configurating issues with a variety of applications on desktops, laptops and servers remotely or directly on the user:side. Troubleshoot problems with computer systems, including troubleshooting hardware and software, e:mail, network and peripheral equipment problems, document resolutions for future reference.
Assisting in the installation of network infrastructure equipment including cabling plants, communications backbone equipment, and telecommunications hardware.
Assisting in the organization of presentations, audio: and video:conferencing (equipment setup, configuration and testing).
Assisting in monitoring and troubleshooting of LAN and WAN systems and resolving communications and networking problems.
Monitoring problem/changing activities and coordinating involvement of technical and end:users to ensure effective implementation of new or enhanced systems and resolution of u
