Job Description
1 of the five Service Centers worldwide is based in Mexico with +1395 employees & +50 countries scope. As a Diverse & Inclusive company, we are positioned in the Number 10th of Top Companies Rankings of places to work. Contributing +450 Million Dollars in the growth domestic product (GDP) & generating +7000 employees directly & indirectly, our passion is to help patients improve and extend their lives. Have you imagined all the work done before a patient can take his treatment?
Your key responsibilities:
Your responsibilities include, but not limited to:
- To support the planning, design, development and delivery of system solutions for a specific business or technology area;
- To act as a point of contact to gather new IT demand and ensure IT services provided to business according to the capability for existing and new services to ensure that agreed services are being delivered to requirements and that business user expectations and happiness levels are met;
- To ensure service consistency with quality, compliance and security standards and delivery of associated corrective service actions; handle and resolve customer feedback;
- To design, develop and/or deliver solutions that meet business requirements.
Minimum Requirements
What you’ll bring to the role:
- Must have a Computer Science, System/Electronic Engineer, Administration or similar Degree; Sophisticated Spanish and English skills (written, reading and speaking);
- Must have 3 years of validated experience with Implementations' Network Projects, maintenance experience, working with Switches, Routers, Telephone support, IP, analog telephone projects, printing, life cycling, SDWAN, CISCO, delivering support IT Incident & Problem Management, Has the ability to seek problems Operations Management and Execution Project Management Leading large and/or diverse multi-functional teams; has knowledge in;
- Must have experience with the requirements customer concern and manage complexity ambiguity and working in collaboration across boundaries;
- Must have experience in project management working with global teams; Working and doing follow up with vendors, taking accountability for the groups and the related change management; Handling internal and external consultants in different locations and time zones; Preferably working in a sophisticated matrix organization; Preferably working before in Pharma companies or with Pharma projects;
- Has excellent abilities to communicate, influence, persuade and negotiate with different teams and partners; Has high ethic and integrity skills; Looks always for Operational Excellence; Has the ability to seek problems and sophisticated issues; Has excellent teammate skills.
You’ll receive:
Competitive salary, annual bonus, flexible working arrangements, subsidized dining facilities, employee recognition scheme, professional development, learning experiences, diversity & inclusion.
Why consider Novartis?
799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
Imagine what you could do at Novartis!
Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Division
NBS
Business Unit
IT NBS
Country
Argentina
Work Location
Buenos Aires
Company/Legal Entity
Novartis Argentina S.A
Functional Area
Information Technology
Job Type
Full Time
Employment Type
Regular
Shift Work
No
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