Trilingual Technical Support - Google Platforms (Portuguese/English/Spanish)

Thanks for your interest in working at Cognizant. Below you will find the description for this job opportunity.
Position Title: Digital Technical Support - Google Marketing Platforms (Trilingue)
Tasks:
- Troubleshoot and resolve complex cases from Google Marketing Platform Suite (Search Ads 360, Display & Video 360, Studio, Campaign Manager, Ad Exchange)
- Provide guidance and consultative technical expertise to front line General Support and DFP Service Relationship Managers (SRMs)
- Provide two-way communication and collaboration on monthly product release cycles and customer-centric product development.
- Serve as point of contact for projects led by our escalation management team to improve client experience and internal operational effectiveness.
Requirements:
BA or BS Degree in Publicity, Marketing, Programming, Tech field.
Ideally a combination of experience between Digital Marketing and Technical Support or Support of Digital Marketing Platforms.
At least 2 years of client facing experience in account management, customer support, marketing or advertising.
Proven ability to balance multiple priorities, strong attention to detail and problem solving skills.
Strong written skills (Spanish and English and/or Portuguese).
Understanding of online marketing concepts and their technical features.

We Offer:
*OSDE
*Megatlon Benefit
*70% refund Centro Universitario de Idiomas (CUI)
*Annual Bonus
*Healthy snacks, drink machines, ping pong, PS4 and more!

Location: Retiro, CABA.
Shift: Monday thru Friday – Full time Shift
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.