As a Vice President of Professional Services, your mission is to manage a team of IT professionals that will provide expert techno-functional consulting services to telecommunications and enterprise software companies.
Responsibilities:
Evaluate, design, build, and integrate, solutions based on customer’s requirements
Create and manage project plans to help customers implement our software and services (includes activities such as kickoffs, implementation monitoring, data integration, planning/forecasting, SOW’s creation)
Hire, train and manage a team of IT professionals.
Be able to define metrics to measure your team’s performance using our own software-based tool to improve processes, staffing, and productivity in order to deliver customer success on every project while achieving productivity improvements of 25% QoQ
Mandatory requirements:
Master’s degree in Engineering or Business related discipline
Advance English level
15+ years of total experience in Engineering, R&D or professional services
5+ years of experience in a senior professional services lead role for telecom companies
Seasoned consulting experience in the telecom industry. You need to master Telco language.
Demonstrated knowledge of hardware, software, networks, and architecture
Strong experience managing a team of 100+ people
Skilled at working with technical project managers, engineers and developers to guide their weekly outcomes
Experience in managing multiple $5M-$10M complex consult services across more than a single product
Extensive experience being accountable for project delivery success
Strong operational, project management, consulting technology and process improvement skills
Excellent written and verbal communication skills with the ability to present at an executive level
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