Open English is seeking a creative, sharp, detail-oriented Website Manager to join the Product team. The Web Manager is a technical position responsible for maintaining and supporting Open English’s international web presence and web based applications including supporting mobile website. In this role, you will serve as a technical web Project Leader responsible for the governance, quality, security, and development of the online user experience. In addition, you will be responsible for the architecture and to implement A-B tests to determine successful practices for increasing efficiency of lead forms, sales, user experiences, and ultimately conversion ratios due to specific changes or improvements to the sites. You will be expected to proactively monitor sites for issues, drive UI/UX best-practices, and publish new online content. As part of the Web Manager role, you will work closely with the creative department and marketing team, as well as other product management teams to ensure the web presence is aligned with departmental and corporate goals.
Responsibilities:
Coordinating and managing incoming project requests to identify project scope and ensure on-time delivery with the Web Team
Ability to build and manage advanced reports / metrics as well as site analytics such as bounce rate, user engagement, logins, etc
Working with other members of the Marketing team, Tech teams, and Creative Team to ensure that websites meet business requirements, are scalable and meet established design and security standards
Be able to launch new landing pages and content changes on a continuous deployment cycle
Ensuring that media, social networking and engagement tools, mobile applications, blogs and widgets are up-to-date on all web properties
Ensuring all tracking codes, pixels and tags are aligned on all URLS. Ensure all analytics are positioned properly and aligned with reporting through Business Intelligence department
Establishing and maintaining vendor relationships
Providing project status reports to management by collecting, analyzing, and summarizing project data and trends (web analytics)
Establishing procedures, and creating and maintaining project, user and support documentation for site management, maintenance and modification
Developing project requirements, managing a sprint and project backlog, develop and manage a 30, 60, 90 day constant road map
Manage and coordinate development tasks with the website team through daily Scrums
Manage and organize through the internal Agile processes of the company
Minimum Requirements:
Bachelor’s Degree in Computer Science, Information Systems, Communication and Multimedia, or a closely related field of study
At least 5 years of Software Development experience in JavaScript (jQuery), HTML (HTML5) and CSS, PHP and API’s
Experience in monitoring the quality ensuring the smooth functioning of work delivered. Experience in defining quality processes that affect their environment. Enter code review and test cases
Experience in web services standards and related technologies
Configuration and setup experience on Content Management Systems
Ability to develop implementation plans and timelines through Agile Process Management. Must have 4 years of in depth experience working in an Agile / Scrum work environment. Must have experience running sprints, daily scrums, planning sessions, etc
Experienced with Google Analytics and Google Tag Manager
Experience with A/B testing tools (Optimizely setting up tests, and experiments)
Ability to effectively share technical information with non-technical people within the company
Ability to build consensus and work effectively within a cross-departmental team
Ability to work with all departments to analyze feasibility of projects and report findings to improve or implement new projects
Intermediate written and verbal English skills