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Account Executive, Slack Specialist page is loaded Account Executive, Slack Specialist Apply remote type Office - Flexible locations Argentina - Buenos Aires time type Full time posted on Posted 6 Days Ago job requisition id JR239833 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category
Sales Job Details
About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.
We're Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you're in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
About Slack Business Unit Slack has transformed business communication. It's the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
What you will be doing You will own the full sales cycle from lead to close Establish lasting relationships with senior executives and decision-makers You will foster new relationships for Slack through outbound efforts Help educate customers on the value of Slack throughout the adoption cycle You navigate key decision-makers to build Slack awareness within organizations Identify customer needs and collaborate with Slack teammates to ensure customer success with special emphasis on signup, upgrade, and renewal You will initiate, negotiate and close new and renewal contracts with customers You will communicate and organize/escalate issues appropriately including billing, legal, security, onboarding, and technical inquiries You will collaborate and work with different members of the Accounts team (Technical Account Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers You will prepare and educate customers on new features and releases You will monitor and identify adoption and utilization trends Provide recommendations based on customer's business needs and usage patterns You will conduct periodic customer health checks with an emphasis on customer happinessYou will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product What you should have Commercial/Mid-market Account Executive experience Relevant sales experience, preferably in a SaaS organization Experience managing a pipeline and closing large contracts with large enterprise organizations Excellent communication skills both with customers and within an organization Shown negotiation and closing skills Consistent track record of navigating within large organizations Ability to develop senior-level relationships quickly and effectively Experience presenting to senior managers and the C-suite Ability to handle multiple opportunities simultaneously at various stages of the buying process Takes an active interest in increasing customer satisfaction and deepening customer relationships Ability to be flexible and adaptive Experience with enterprise SaaS vendors preferred Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.); Some travel required Accommodations
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About UsSlack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It's a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that's super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.
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