At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who we are looking for:VML seeks an enthusiastic critical thinker and problem solver who thrives on being engaged at all levels of a project. Our CRM Coordinator understand the opportunities and constraints of a given project and take responsibility for setting and managing expectations internally and with clients. They understand how to manage and negotiate trade-offs to deliver on time, within budget and against agreed objectives. Project Managers have full lifecycle experience from scoping through delivery and can confidently navigate and prioritize business needs, resource management, schedules and financials to successfully navigate and deliver all aspects of the assignment.To be successful in this role, you must have the talent for overseeing all the small details that add up to fulfilling our commitment to client satisfaction.
What you'll do:Process |Establish and manage project/program communication and process. Balance the opportunities and constraints within a given project. Leverage existing tools and processes to monitor people and progress. Write and present project plans/risks in collaboration with other team members. Develop required documentation for all projects.Work |Deliver work that is excellent, on time, on budget and goes beyond the brief. Create and oversee project schedule. Ensure timely completion through all phases. Oversee the entire delivery and execution of projects. Identify dependencies and impacts of delays. Gain alignment on the scope, schedule, assumptions and price for projects with an ability to effectively translate these to Client Proposals and Statements of Work.People |Motivate, direct, assist and challenge teams to produce great work. Partner with Account Leads to manage scope and identify opportunities. Ensure a collaborative 'One Team' approach comprising of, account management, design, content, strategy, finance and client representatives.Financials |Responsible for project estimation, planning and profitability. Build detailed project plans in accordance with budget.Where your focus will beLeads all the projects contained in a Campaign from beginning to end, making sure that committed SLAs and quality standards are met.Oversees final delivery of the project.Provides project scopes and identifies project requirements based on the work stream.Leads and participates in meetings with clients, ensuring they meet the stated objectives and work within the defined agenda.Tracks project progress and sends status reports.Manages client expectations related to each project.Alerts parties about risks and raises issues.Keeps stakeholders up to date.Who you are:Business oriented | Business development mentality is a must in order to find new business opportunities for the account.Detail Oriented |Sharp attention to detail and a drive for perfection.Builder |Navigates strong collaboration between people, processes and systems.A Strong Communicator| Excellent communication and analytical skills.What you'll need:3+ years of experience managing projects in an agency or consulting environment.Prior experience as a Digital Project Manager with Email Marketing experience (Salesforce knowledge will be specially valued).Familiarity with various project types, including banners, email campaigns, websites.Demonstrated experience running complex projects with aggressive due dates.Experience running high volume projects.Advanced English level it's mandatory.Highly organized, effective Communicator.Detail-oriented. Recognize and solve problems quickly.Basic knowledge of SQL is valued but not mandatory.At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
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