Digital Marketing Agency Account Manager Overview
Are you an upbeat, solution-oriented person who loves organization, effective communication and excels at keeping projects on track? If yes, we're looking for someone like you!
The account manager position is responsible for communicating with clients and organizing projects with the internal team. Candidates should be detail-oriented, super organized, and have an understanding of digital marketing and advertising.
Duties and Responsibilities:
Conduct weekly Zoom calls and maintain daily communication via Slack with clientsTrack and report key performance indicators (KPIs)Turn client needs into tasks and delegate to the team (While ensuring a balanced workload)Deliver excellent customer experiences and foster stronger client relationshipsOnboarding and OffboardingAddress and resolve customer concerns to minimize escalationTake a proactive approach by keeping clients informed about their account status and presenting optimization or improvement plans, regardless of performanceReview and provide feedback on graphics & videos from the creative team
Requirements
3+ Years of experience as a Digital Marketing Agency Account ManagerBasic Understanding of Digital Marketing (Advertising, Websites, Funnels, SEO, etc)Strong Written & Verbal Communication SkillsProject Management & OrganizationExceptional Customer Service & Relationship BuildingProblem-Solving SkillsHighly Detail-OrientedProven Client Management ExperienceAvailability during our office hours of 9 AM - 6 PM (EST)
Benefits
Competitive Pay Based on ExperienceUnlimited Paid Time Off (Holidays, Vacation, Sick Days)Ongoing Training & DevelopmentRegular Salary IncreasesPerformance BonusesGrowth Potential as Company ExpandsWork Remotely for a US-Based Company
About Our Company
Right Customer is a leading digital growth & advertising agency helping entrepreneurs scale their businesses with paid advertising. Our agency is committed to maximizing ROI, and we have helped our clients profitably generate a combined $50,000,000 in the last three years. We specialize in strategic planning, paid advertising, customer acquisition, lead generation, and digital experience creation with websites.
Nivel de antigüedad Intermedio Account Manager - Fully Remote - Latin America#J-18808-Ljbffr
