The opportunityWe are looking for a Network Security Technology Support Engineer, who will become part of our Security Technology Services team.In this role you will be involved in managing and coordinating activities related to network tools supporting the security posture of EY.You will be responsible for enabling new technologies and working with internal and external groups to ensure our network infrastructure is secure and robust.You will be working in a team of like-minded individuals who manage the 24x7 operation of our business-critical technology.Your Key ResponsibilitiesThe Network Security Technology Support Engineer will support the run state of our network infrastructure security tools and their underlying technologies.They will also be involved in the implementation of new technologies, bringing operational expertise to ensure successful launch as well as upgrading current technologies in production.- Provide technical oversight of Information Security technologies that fall under the team's responsibilities, confirming they are operating within agreed service levels and at peak possible performance- Manage, drive and coordinate planned maintenance activities as well as the standardization and automation of processes and procedures for Information Security technologies.- Represent the team in specific Project activities, including leading projects and managing the activity of others towards successful completion.- Articulate technology issues / concerns that may emerge at any level of the technical stack, and from any component across the ecosystem, to senior business and technology leaders- The role will require to be in an OnCall rotation for escalation of production-related issuesSkills and attributes for successWe are interested in people who bring support engineer experience from managing a large enterprise environment specifically, detailed troubleshooting of issues, strong analytical skills, collaborating with various technical teams across multiple disciplines, and communicating effectively with stakeholders and internal and external customers.As a successful candidate you will have functional and / or technical experience in supporting network technologies including hands on experience on the Firewalls, Proxies, IDS / IPS tools, NetFlow monitoring tools, python / shell scripting and Network troubleshooting toolsTo qualify for the role, you must have Bachelor's degree in computer related field or equivalent work experience. Approximately 5+ years of experience in managing network infrastructure The ability to train & coach staff in technical processes and practices.Strong English language skills written and verbal Experience in project management, service introduction, and service readinessIdeally, you'll also have Deep understanding of Proxy infrastructure and Firewalls Deep exposure in the network infrastructure support CCNA / CCNP / Checkpoint / Zscaler certifications will be a plus Information Technology Infrastructure Library (ITIL Foundations)What we look forWe are looking for people who are comfortable working with culturally diverse on / offshore team members, able to react appropriately during stressful and ambiguous situations.What we offerAs part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward.Here, you can combine global opportunity with flexible working.The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being.Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer :- Continuous learning : You'll develop the mindset and skills to navigate whatever comes next.- Success as defined by you : We'll provide the tools and flexibility, so you can make a meaningful impact, your way.- Transformative leadership : We'll give you the insights, coaching and confidence to be the leader the world needs.- Diverse and inclusive culture : You'll be embraced for who you are and empowered to use your voice to help others find theirs.Please apply to this role only through the Apply' link (not through the local office). Your application will then be routed to the appropriate recruiting team.The exceptional EY experience. It's yours to build.EY Building a better working world
