Operations Manager For Sora Union

Talent is everywhere, opportunity is not. Sora Union changes that. Sora Union is a professional services company specializing in design, localization, engineering, staffing and QA projects for businesses, organizations and governments. The Sora Union team is globally-distributed and made up of diverse and talented professionals impacted by or at risk of displacement due to conflict or climate change.
As an Operations Managerfor Sora Union, you will provide overall account operations leadership, manage selected projects end to end, and coordinate project managers.

You'll be responsible for:

- Partnering with business development and team leaders on pre-sales activities. Planning and conducting client discovery workshops, requirements analysis and documentation, scoping, project planning, and budgeting
- Managing project finances by negotiating statements of work with partners and clients, ensuring excellent delivery within budget
- Building positive and productive working relationships with clients for business growth
- Analyzing and prioritizing client requests while adapting to meet timely delivery goals
- Coordinating dynamic teams and external partners in the execution of product development and cross-functional marketing projects
- Monitoring and reporting on the project's progress and finances
- Escalation contact for client inquiries regarding delivery
- Developing, analyzing, and reporting delivery performance metrics
- Continuously improving the delivery processes, tools, and methodologies, meeting business goals

The ideal candidate will have:

- 3+ years of experience in services client delivery role
- 7+ years of experience as project/product lead
- Strong project management skills, including experience in developing and managing cross-functional project plans, budgets, and staffing
- Ability to adapt to changing circumstances and priorities
- Excellent communication and interpersonal skills, including building strong relationships with clients and stakeholders
- Experience coordinating cross-functional distributed teams
- Strong leadership skills
- Problem-solving and agile mindset
- Ability to identify, assess and manage risks and issues
- Proactive, self-motivated, hands-on, and organized approach to work
- Solid experience working with Agile, Waterfall, and Hybrid methodologies
The Operations Manager role is a full-time, initially 6-month contract position, and we intend to convert it to a full-time employment relationship. This role is a distributed position and can be based in any location.
Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process.
What is your motivation to join a Sora Union?  *

What is your current location?  *

How do you identify your current status?  *

What is your English level?  *

How many years of experience do you have in Project/Delivery Management?  *

What are your finance expectations in USD per month for the contractor position?  *

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Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in All Turtles's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
Gender Are you Hispanic/Latino? Please identify your race Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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