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Call Center Agent Template

Detalles de la oferta

Job DescriptionThis is a remote position.The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.2. Identify the needs of the client and find a solution to them.3. Answering inbound calls, converting them to leads, and later to towing jobs.WORK CONDITION1. Full Time Remote2. Pacific Time Zone3. Weekly Payout4. Shift-based in a Call Center that works 24 / 7.Requirements1. Computer SpecificationsMinimum Intel SpecsProcessor : Core i7 8th generation (and above)Core i5 10th generation (and above)RAM : Minimum of 12 GBStorage : 128 GB SSD or higherGraphics :2 GB graphics memoryMinimum AMD SpecsProcessor : AMD Ryzen 5,7,9 (Minimum series 3600)RAM : Minimum of 12 GBStorage : 128 GB SSD or higherGraphics : 2 GB graphics memoryMacintosh SpecsProcessor : Core i7 / i5 / M1 / M2RAM : Minimum of 12 GBStorage : 128 GB SSD or higherGraphics : 2 GB graphics memory2. Main Internet Speed RequirementJitter : below 10msLatency : below 160msUpload : more than 25mbpsDownload more than 40 mbpsUsing internet speedtest :VoIP Speed Test 8x8Aircall's VoIP Speed Test Aircall / /VoIP Speed Test : Check Your Network Reliability (getvoip.com)3. Power BackupA reliable power backup that could sustain a minimum of 8 hours (full shift)Examples : Generators / / Solar Panels / / Portable power inverters etc. (UPS is not enough)4. Internet Backup (Secondary internet)Jitter : below 10msLatency : below 160msUpload : minimum of 25mbpsDownload : minimum of 25mbpsPower and Internet Backup is a MUST.RequirementsTECHNICAL REQUIREMENTS : 1. Computer Specifications Minimum Intel Specs Processor :Core i7 8th generation (and above) Core i5 10th generation (and above) RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory Minimum AMD Specs Processor : AMD Ryzen 5,7,9 (Minimum series 3600) RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory Macintosh Specs Processor : Core i7 / i5 / M1 / M2 RAM : Minimum of 12 GB Storage : 128 GB SSD or higher Graphics : 2 GB graphics memory 2.Main Internet Speed Requirement Jitter : below 10ms Latency : below 160ms Upload : more than 25mbps Download more than 40 mbps Using internet speedtest : VoIP Speed Test 8x8 / / Aircall's VoIP Speed Test Aircall / / VoIP Speed Test : Check Your Network Reliability (getvoip.com) 3. Power Backup A reliable power backup that could sustain a minimum of 8 hours (full shift) Examples :Generators / / Solar Panels / / Portable power inverters etc.UPS is not enough) 4. Internet Backup (Secondary internet) Jitter : below 10ms Latency : below 160ms Upload : minimum of 25mbps Download : minimum of 25mbps Power and Internet Backup is a MUST.WORK CONDITION 1. Full Time Remote 2. Pacific Time Zone 3. Weekly Payout 4. Shift-based in a Call Center that works 24 / 7.


Fuente: Kitempleo

Requisitos

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