Job Description As a Documentation Processing Specialist in Wholesale Payments Operations, you'll provide operational support within our firm. You'll be responsible for ensuring that all aspects of document management for clients are completed on time and exceptions and client inquiries are resolved. You'll also provide subject matter expertise to clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.
Job Responsibilities: Execute tasks assigned Take lead on process improvement and automation Manage assigned tasks independently with little or no supervision Have a control mindset and be alert to issues and risks that have impact on process or to the organization Required Qualification, Capabilities and Skills : Preferred experience in middle or back office operations Understanding of the financial services industry, products, and processes Strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy A strong sense of ownership and responsibility Excellent client focus and customer care working practices Ability to drive results through people, communication, influence, and interactions Bachelor's degree Strong computer skills (MS Excel, Word, PPT, Outlook, etc.) About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
