Home Care Operations Coordinator

The Offer- Opening within a company with a solid track record of success- Opportunities for career growth & development- A role that offers a breadth of learning opportunitiesThe JobRole Description :- Ensure smooth operations by managing daily clock-in and clock-out procedures for our caregiving team.- Provide prompt resolution to any operational challenges, maintaining accurate records for seamless prebilling.- Offer compassionate support and information to patients and their families during sensitive communications.- Deliver exceptional customer service by efficiently managing incoming calls and addressing concerns with empathy.- Execute various administrative tasks to maintain optimal organization for both our clients and team.The ProfileRequirements :- Fluent in both English and Spanish to be able to effectively liaise with stakeholders in the region.- Previous experience in the home care industry preferred; familiarity with HHA Exchange is advantageous, with training available if needed.- Strong multitasking skills and ability to remain composed under pressure.- Excellent organizational and communication abilities, coupled with a confident and reassuring demeanor.- Availability to work from 9 AM to 5 PM EST.- Dedicated professional who can blend professionalism with passion, contributing to our mission of making a meaningful impact in the lives of our clients.- You have at least 2 years experience within a Executive Assistant / Virtual Assistant role, ideally within the Healthcare & Lifesciences industry.- You have good computer skills ( MS Word, Excel, Powerpoint).- You have working knowledge of Home Care Operations Coordinator, Administrative Tasks, Proactive Support, HHA Exchange, Customer Service,Managing incoming calls, Maintaining accurate records and Manage clock-in and clock-out for StaffThe EmployerOur client is a leading home care provider in search of an energetic bilingual administrative assistant.