We help the world run betterOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives. As you know, SAP's vision is to help the world run better and improve people's lives.As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple.We empower people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably. At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. Here, you work alongside creative thinkers who share your intents, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you're able to build your career. It's no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer. The Finance Operations team is looking for a Network Collections Analyst to facilitate day to day collections for the Supplier Membership Program of the SAP Business Network. Through a single connection, the SAP Business Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true e-Commerce success. The Network Collections Analyst assists in the collection aspects of the SAP Business Network, including: Executes operational (including transactional) tasks independently and deals with customers' queries. Gains a good knowledge of standard processes and related transactions. Maintains good relationship with external and internal customers. Operational (including transactional) task execution Data refinement tasks Preparation of period close Posting of journal entries, maintaining and reconciling ledger accounts or monitoring and supporting such activities. Ensure accuracy in the financial records through proper execution of operational tasks Monitoring and Reporting Hotline and/ or Ticketing Support Preparation of process documentation / working instructions Supporting other team members as back up Support projects and/or Improvement activities Participates in the monthly close process including posting journal entries Creates, posts, and reconciles intercompany transactions while ensuring compliance with the SAP Accounting Guidelines. Ensures timely and accurate Collections results. Analyses and collection of pending open items and identifies potential quality issues Basic Minimum Qualifications: University studies (partial or complete) (Preferred) Intermediate Microsoft Office (specifically Excel, Outlook and Word) Strong English speaking capabilities Preferred Knowledge and Experience: Related collections, Finance or customer support experience Sales experience or experience interacting with customers Experience using a customer relationship management tool (CRM tool) - Knowledge of the procure to pay business process from purchase requisition to payment Competencies and Personal Attributes: Team Player/Worker Attention to Detail Active Listening Oral and Written Communication Handling Objections Interpreting Information and Analysis Customer Focus
