Job OverviewThe Business Analyst I position will assist in the analysis, documentation, and management ofbusiness analytical and reporting needs throughoutQuality Assurance (QA). This position will adhere to established QA procedures to facilitate innovative solutions that meet the needs of the business and QA.Essential Functions• Follows IQVIA QA procedures• Assists with the creation of analytical datasets, prototypes and business design analyses, and reports in collaboration with the business operational area leads and or applicable QA staff dedicated to supporting other operational areas within IQVIA• Assists in the collaboration of trend analysis and conclusion making based on various sets of data derived from multiple sources.• Assists or independently works with requestors to establish hypothetical or analytical/reporting questions, collection of data, derivation of analysis, and effective communication of conclusions• Collaborates with Global IT Solutions functional groups by adhering to established processes to ensure that business requirements are delivered through successful project implementation of optimal, cost-effective solutions• Assists in the gathering of initial Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope, objectives)• Assists with and manages production of monthly, quarterly and annual scorecards,metrics, and reporting.Qualifications• Bachelor's Degree• 1 year business experience. Working towards or holding applicable industry accreditation or certification. Equivalent combination of education, training and experience.• Advanced English Level• Good technical and business writing skills.• Knowledge of best practices for process implementation and management.• Strong interpersonal skills.• Ability to usebusiness analytics/intelligence tools as a medium to publish analyses.• Ability to use data management tools, such as electronic quality management systems (eQMS) to extract datasets for use in report generation and analyses.• Ability to use Excel/PowerPoint to organize/present data in a report for analyses and distribution.• Negotiation and customer management skills.• Ability to communicate analytical terms, outputs, and conclusions to non-technical audiences, senior management, and fellow QA department peers.• Working knowledge of ServiceNow support tool.• Ability to establish and maintain effective working relationships with coworkers, managers and clients.IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at
