DescriptionThere's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape. From the check-in counter to the departure gate, and even behind the scenes, our Airport Operations team keeps operations at our airports running smoothly every single day.As the face of our customers, here's what you will do:Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day. This position is located in Vicente Lopez, Buenos Aires, Argentina.What are your responsibilities:Sells consultativelyCommunicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous mannerResolves customer conflicts requiring handling or serviceArranges for ticketing and other special servicesNotifies customers of flight irregularities and changes in schedulesAssists company employees in arranging business and personal travel plansOperates computer terminal equipment to access, input and retrieve informationThis position is offered on local terms and conditionsExpatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awardedMust be fluent in English and SpanishThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.QualificationsWhat's needed to succeed (minimum requirements)· High School diploma/GED or equivalent· Must be at least 18 years of age· Basic computer skills required· Must be flexible to work any shift in a 24/7 operation including nights, weekends and holidays· Able to work a full-time schedule · Location: Vicente Lopez, Buenos Aires· Able to work in a call center environment· Must be legally authorized to work in Argentina for any employer without sponsorship· Must be fluent in both English and Spanish (speak, read and write both languages)· Successful completion of interview required to meet job qualification· Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications):· College degree· Prefer one year of experience in sales, customer contact, or other related work · Hold valid passport and Visa
