Support Engineer - Central Ops & Services (F/M/X)

Support Engineer - Central Ops & Services (F/M/X)
Empresa:

Daimler Ag


Detalles de la oferta

HEY THERE! We are Mercedes-Benz.io. Our mission is to Ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.
Therefore, we offer 100% flexibility! You can choose if you want to work from your mobile office in Portugal, or from our offices in Lisbon or Braga. It's up to each of us to decide according to our needs.
We don't care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That's not our job; it's our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.
WHAT IS CENTRAL OPS & SERVICES? In the Central Operations and Services Area, we provide reliable cloud solutions and different technical services to enable Mercedes-Benz digital products to focus on their business purpose.
We build up cloud infrastructure and services such as CI/CD Tools, Monitoring & Logging solutions, and many more tools used by our software development teams. Besides just providing tools, our teams collaborate closely with the Software Development teams to ensure and increase developer satisfaction by optimizing the platform services.
The Teams within the Area enables e.g. Identity Access Management or coherent customer data handling for all users interacting with the digital touchpoints.
Our central Service Management Team provides a overarching service management model including processes and tools.
IN THIS ROLE YOU WILL Ensure the effective front- and back-end functionality of applications and supporting them full stackManage application configuration items to ensure continuous and synchronised functionalityCollaborate with Service Desk to provide advanced support 2nd/3rd levelIncident management including root-cause analyses and implementation of measure to fix or workaround themClose collaboration with the development teams for lifecycle tasksAssisting in the coordination and implementation of release upgrades, patches and hotfixesDiscuss problems and achieve solutions in unbureaucratic waysTO SUCCEED YOU NEED A higher education degree in computer science, software engineering, information technology or comparable job experienceBasic knowledge in programming language like C++, JAVA, PythonPractical experience in common web technologies such as HTML5, CSS3 (and know their preceding equivalents)Proficiency in troubleshooting and pre-analyzing issuesAble to work with CI-CD processes and pipelinesGood knowledge with ITSM and the ability to apply the conceptsYOU WILL BE HAPPY WITH Open source softwareNo top-down hierarchy. We trust in your self-organizationColleagues that are as smart, hardworking and driven as youAn amazing open-minded and informal culture with the backup of a giant company like Mercedes-BenzIPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphonesHealth insurance for you and your familyLife insuranceProactive self-development in international Trainings and ConferencesLanguage Training coursesWellbeing actions (massages, nutrition sessions, happy hour and more)Brand Connection Perks Much more cool stuff …THIS IS WHAT OUR PROCESS LOOKS LIKE Screening call with our recruiter to get to know your motivation & your experienceMercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.
We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.
Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.
Interested in engaging with a continuously evolving company to work hard, play hard and party hard? If so, please send your resumé (in English and PDF).
THE RECRUITING TEAM IS LOOKING FORWARD TO RECEIVING YOUR APPLICATIONFeel free to contact for further information and answers to yourquestions.
Are you team Mac or team Dell? You can be on either team and get thehardware of your choice.
Health insuranceHealth insurance for MB.ioneers, their spuse and children.* (*untilthey are 25 years old. Children with disabilities of 60% or more willstill be covered if they are over 25 years old.)
Sick leave supportSocial security does not pay for the first three days of sickabsences. We got your back on this one!
We support your quality time with colleagues during lunch with alittle allowance.
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Fuente: Jobleads

Requisitos

Support Engineer - Central Ops & Services (F/M/X)
Empresa:

Daimler Ag


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