Warranty Cost Specialist

Description and Requirements We are looking for a Warranty billing support responsible for billing process and daily support to service providers on payments, penalties and billing related queries. Provide analysis for compliance and collection of the invoices.Responsibilities:Ensures on time and customer centric case resolution while compliant with AWSPs processes and proceduresManages timely and efficient vendor communication in professional mannerCooperates with NA Service Operations and Support teams on billing results and process related issuesPrepares the invoices for payments and updates the Invoice databaseHandles the penalty invoicing and collection process for NA service providersKeeps track of the warranty labor service cases in MSD system, sends reminders, opens and closes casesRegularly updates Billing & Invoicing process documentationSkills:Communication skills - ability to cooperate with internal teams on resolving billing related issuesPresentation skills – ability to present on the calls in front of Service Delivery managersIT skills: MS Excel basic skills (functions - VLOOKUP, pivot tables)Organized person with attention to detail, keeping deadlinesAbility to work independentlyProactive team player with a positive approach Additional Locations: * Argentina - Capital Federal - CABA * Argentina * Argentina - Capital Federal * Argentina - Capital Federal - CABA