Job Description - Audio Visual Manager (MER00036D0)
Description
OBJECTIVES Ø Ability to conceptualize, plan, manage, and support network environments. Demonstrated understanding of Microsoft operating systems, Microsoft Office applications, networking, and PC hardware
Ø Previous experience installing/supporting Polycom Trio and Group systems, Surface Hubs, Crestron RL2, required
Ø Excellent oral and written communication skills, including the ability to present ideas in a user-friendly language to non-technical staff and end users
Ø Ability to solve technical, managerial or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
Ø Possess a thorough understanding of technology support and consulting, including problem solving, and evaluating options based on relevant information, resources, well-rounded experience, and knowledge
Ø Excellent leadership, customer service, communication, and organizational skills required.
Ø Minimum three (3+) plus years of related project management experience managing small to large audio-visual projects (Building Projects).
Ø Demonstrated knowledge of audio-visual systems and equipment.
Ø Oversees the design and installation of all audio visual networks
Ø Oversees the design and installation of all audio visual setups
Ø Monitors performance and utilization of systems
Ø Responsible for implementation of new software packages and upgrades to existing packages
Ø Prioritizes projects and resources for services, installation and support
Ø Works with management staff on special event and entertainment needs and planning
Ø Virtual event creation, content management, web-casting
Ø Effective leadership abilities and customer satisfaction focus
· ExposuretoITSMtools.
· Experienceinmakingsecurityrecommendations.
· Good communication, documentation, and customer service skills
· Experience of working with 3rd party service providers Proactive team player
· Able to communicate across various business lines.
· Excellent oral, written and presentation communication skills.
Qualifications
Qualifications:(Thoserequiredtodothis jobeffectively): B.E/B Tech
Industry Certifications: ITIL V3.0, PMP, CLCNF, M365, Knowledge of OEM like Extron, Crestron & Kramer.
No Of Years: 12-15years
Type of Work:Technical, Architectural, Governance
Area of Work:OEM Certifications, M365, Cisco, Acoustics, Video Conferencing, Audio Conferencing
Organization Organization Mercedes-Benz Research and Development India Private Limited Primary Location India-Karnataka-Bangalore Work Locations Mercedes-Benz Research & Development India, Embassy Crest 'Embassy Crest' Plot No 5, EPIP Zone, Phase 1, 560 066
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