Bus Ops Consultant : CLA : Buenos Aires, Buenos Aires : Indeed
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NCR Corporation (NYSE: NCR) is a leading software: and services:led enterprise provider in the financial, retail, hospitality, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
Key Areas of Responsibility
Assist Professional Services and Solution Team management in building and managing the operation of the Professional Services business
Target activities to improve productivity and profitability of PS consultants across area and regional practices, through performance analysis.
Track and report on actual results and provide variance analysis on key metrics.
Assist PS and Solution Team management in building the annual operating plan and monthly financial outlooks.
Formal project review of High Impact Projects (financials and delivery status)
Recommend and implement corrective actions as required to improve performance.
Assist in the development, deployment and customization of global processes, systems, tools and metrics to facilitate management of local region PS resources.
Facilitate solution team execution of Resource management (internal and external), Pricing and Bid Management, Order Billing and Project Accounting/Tracking for all PS resources.
Assist and perform the development of process deployment plans, including schedules, tasks and dependencies. Identify and communicate recommended improvement in process currently deployed.
Maintain tools, SharePoint sites and common data repositories for PS team.
Measure Professional Services business effectiveness
Report on a core set of financial, operational and people:related metrics for key organizations within the solution/segment team.
Support PS practices in Project Accounting and related GL activities
Loss on Contract, Purchase Order support, Fixed Asset accounting, GL entries: Accruals/Deferrals/Releases and other GL interface analysis.
Provide Professional Services expertise and analysis to PS management.
Share PS expertise/analysis in the form of operational reviews and audits, as well as process review and audits for compliance.
Assist in development and execution of the operations planning, outlook and results analysis.
Work with Region PMO and Resource Manager to define and execute a process that facilitates cross:region/cross:segment resource sharing, to improve utilization of internal resources.
Mentor and assist PS management with implementing the PS business model.
Train solution teams and PS management on new responsibilities related to management of PS resources and standard operating practices.
Manage a small team of analysts (5:6 associates) that support all the above functions for the region. Responsible for their annual goal:setting, measurement of success against those goals, day:to:day task assignment and overall development of their careers.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and
